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Support

Troubleshooting​

1.Server Issues


# Check service status
systemctl status chatpiond
# View logs
tail -f /var/log/chatpion/server.log

2.Performance Issues:

// List active connections
server.listConnections()
// Monitor room load
server.getRoomLoad()

Common Problems

1.Connection issues

  • Check network configuration

  • Verify WebSocket settings

  • Review SSL certificates

2.High latency

  • Monitor message queue

  • Check network bandwidth

  • Review server resources