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Support

Data Formulator provides multiple support channels and troubleshooting resources to help resolve issues quickly and maintain system reliability.

Documentation and Resources​

The complete documentation is available online at https://docs.dataformulator.com and includes API references, configuration guides, and troubleshooting procedures. Community forums provide peer support and knowledge sharing opportunities.

Log Analysis​

When encountering issues, start by examining the logs:


Bash
sudo journalctl -u dataformulator -f

Common error patterns and their solutions are documented in the troubleshooting guide. Enable debug logging temporarily for detailed diagnostics:


Bash
sudo sed -i 's/log_level: INFO/log_level: DEBUG/' /etc/dataformulator/config.yaml
sudo systemctl restart dataformulator

Health Checks​

Built-in health check endpoints help diagnose system status:


Bash

curl http://localhost:8080/health

Professional Support​

Enterprise support options include 24/7 technical assistance, dedicated support engineers, and priority bug fixes. Contact the support team through the customer portal or emergency hotline for critical issues.