Management and Support
1. Software Management
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License Management
- Pano2VR operates on a paid, perpetual license model.
- Licenses are version-based: purchasing Pano2VR 7 grants access to all updates within the 7.x series, but does not include version 8 updates.
- Licenses are managed through the GARDENGNOME Store Account.
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User Management
- Pano2VR is installed on a per-computer basis, with the license key required during installation.
- The license allows use on multiple devices for the same user (refer to the GARDENGNOME license policy for details).
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Version Control
- Ensure all team members are using the same version of Pano2VR to avoid compatibility issues with projects.
- Minor updates (e.g., 7.1 → 7.2) are free, while major upgrades require the purchase of a new license.
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Data Management
- Organize projects by maintaining consistent folder structures (e.g., input panoramas, skins, HTML5 outputs).
- Store project files (.p2vr) and associated assets in centralized storage for team collaboration.
- Implement version control or backup systems for large projects.
2. Maintenance
- Regularly apply updates to fix bugs and enhance performance.
- Ensure the operating system and graphics drivers are kept up to date.
- Periodically clean out unused cache and temporary files to optimize performance.
- Back up custom skins, templates, and configuration files to prevent data loss during reinstallation.
3. Support
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Official Support
- Access support via the GARDENGNOME Support Portal.
- Refer to the User Manual, FAQs, and Tutorials for assistance.
- Submit support tickets for technical issues.
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Community Support
- Participate in discussions on the GARDENGNOME forums.
- Explore YouTube tutorials, training courses, and user groups for additional resources.
4. Best Practices
- Standardize project templates to ensure consistency across the team.
- Provide training for staff on using the Skin Editor and other advanced functions.
- Maintain a record of troubleshooting steps for future reference.
- Archive completed projects for long-term storage and easy access.